Saturday - July 11, 2020

What You Control

January 14th, 2010

Thanks to frequent-flyer points and a vacation club exchange, we spent a week in Hawaii for the cost of a rental car and food. While a fun and relaxing vacation, it was strange to be at an ocean-front Maui resort during peak tourist season, without the tourists. Several restaurants on this forty-acre property were even closed. The bellman who showed us around told us he\’d been working at the resort for eleven years and hadn\’t seen anything like it. “I used to work full-time,” he told us. “Now I\’m on a rotation with sixteen others and lucky to get one day a... Read More

Maybe Scrooge was Right

December 14th, 2009

Thirteen percent. That number should make you pause if you manage staff, lead a group, or own a business. It\’s a number recently released from an on-line survey reported by Reuters. According to Right Management, a subsidiary of Manpower Inc, only thirteen percent of employees surveyed said they “planned to stay in their current positions.” Two-thirds reported they\’re looking to change jobs in 2010, and another twenty-one percent indicated they\’re networking now, just in case. Pent-up frustrations and workplace treatment during the economic downturn were the primary... Read More

The Art of Change

November 11th, 2009

From the iron age to nearly the industrial age, blacksmiths prospered. Villagers needed plows, shovels, iron tires for wagons, nails and tools to build their homes, all of which the blacksmiths forged. They needed their horses and oxen shod and their tools repaired. Being a blacksmith was a sound professional choice. Yet despite flourishing for centuries, this vital profession was all but eliminated in a few generations. Who could envision affordable mass-produced items lining the shelves of big box stores, or anticipate societal changes incomprehensible at the time? How many current professions... Read More


October 13th, 2009

When young children misbehave, many parents, teachers and caregivers insist on a time-out. Think how much better your workplace would be if you initiated the same approach. No, not for your boss or coworkers, but for yourself. It\’s hard to be amenable to reason or hear a contrary point of view when we\’re stubbornly clinging to our position. It\’s hard to hear a new idea when the change that\’s being suggested will negatively impact us. And it\’s hard to offer constructive input when we\’re approaching the edge of unreasonableness, backed into a corner or seething... Read More


September 14th, 2009

The room was lovely, the bed inviting, the architecture interesting, and the philosophy appealing. That was my impression as we checked into a newly minted green-hotel in a resort town where we were eager to spend time relaxing. But when we checked out, lovely wasn\’t on my mind. Protective glass on the combined soaking tub/shower looked terrific, but giving a child a bath was impossible; oversized ultra-modern faucets made face-washing without watering the floor an Olympic challenge; and shin-high pointy edges on a platform bed covered by a flowing duvet made room navigation perilous. There... Read More

Get it together, your life, your finances, your future!

August 24th, 2009

Do you feel overwhelmed with your career, family, finances or day to day tasks? Is your time limited, do you need more hours in a day? If you find yourself taking care of your children, husband, pets, and miscellaneous chores before you leave for work; you are not alone. When you come home from work do you cringe as you open the overstuffed mailbox before you go into the house to start the final phase of your day? It is extremely difficult to find time these days; hopefully we can help get you started. Let’s address your incoming mail. How long does it take for you to sort through the mail before... Read More

Building Performance Trust

August 14th, 2009

You can have outstanding ideas, yet never leverage them into winning at working results. That\’s because the secret behind those ideas lies in performance. Yours. Getting the okay to pursue your idea is directly related to the level of confidence other people have in your ability to deliver it. And if you do, you will create for yourself opportunities on a regular basis. One successful idea delivery leads to another and another and another. Bigger and bigger ideas are entrusted to people who consistently turn ideas into reality. You see, not only does an idea need to be a good one, but the... Read More

Choosing a Path

July 14th, 2009

Reading in the airport while waiting for a flight to Houston, a housekeeper was tidying around me when approached by another facilities employee. After a few minutes of easily overheard chit-chat, she received coaching from her now apparent supervisor. “You know,” he said “I\’d like you to pace yourself.” Intrigued by his words, I stopped reading to eavesdrop and heard as he told her, “You\’re doing too good a job. You don\’t need to work this hard.” “I like my area clean and looking good for everyone,” she said, confused by his... Read More

Leveraging Your Future

June 11th, 2009

A friend\’s hairstylist saw her bookings drop as the economy fell, ultimately losing her job at a salon. But when my friend asked her if she\’d be willing to make a house-call to style her ailing mother\’s hair, the stylist saw an opportunity. Ultimately, she launched a specialized in-home business and now makes more money than she ever did. In these difficult times I\’m enamored by this simple success story. I regularly talk to people on my radio show, work with individuals or client organizations, and connect with people when I speak at conferences. Recently I\’ve... Read More

The Echoes Heard at Work

May 13th, 2009

Coward. That word, along with others less printable, popped to mind when I heard a story about a friend\’s son. It turns out, he learned he was no longer employed via a text-message to his cell phone on a Sunday night. The brief message from his ex-boss informed him that his last work day had been Friday. It\’s no surprise to hear about another job lost as unemployment soars, failed businesses close, consumers shut their pocketbooks, and entire industries restructure. But I\’m surprised any boss who wants to grow their business, have an engaged team, or achieve lasting results... Read More